Workspace app uses a YYMM (year/month) versioning format, of which version 2103.1 (21.02.0.25) is the newest. See What’s new in Citrix Workspace app 2103.1 at Citrix Docs for the list of new features. Workspace app 2009 and newer have the new Citrix logo. Workspace app 1912 and newer support App Protection. The Organization is deploying Workspace App for Windows for the users. Some of these users have previously installed the non-administrator (not elevated/per-user install) version of Receiver. Some users are experiencing problems post to installing Workspace App for Windows, while connecting to the store URL.
Citrix does not recommend extracting the Receiver (Enterprise) .msi files instead of running the installer packages. However, there might be times when you have to extract the .msi files from CitrixReceiver.exe or CitrixReceiverEnterprise.exe manually, rather than running the installer package (for example, company policy prohibits the usage of .exe files). If you use the extracted .msi files for your installation, using the .exe installer package to upgrade or uninstall and reinstall might not work properly.
For Citrix-recommended Receiver (Enterprise) installation methods, refer to Citrix eDocs - Configure and install Receiver for Windows using command-line parameters.
Extract the .msi files

Run the following at command prompt:
For 4.x use: CitrixReceiver.exe /extract [Destination_name, e.g. C:test ]
For 3.x use: CitrixReceiverEnterprise.exe /extract [Destination_name, e.g. C:test]
where Destination _name is a complete pathname to the directory into which the .msi files are extracted. The directory must exist already and /extract adds a subfolder called extract to that directory.
For example, if you create a C:test directory and run /extract, the extracted .msi files are put in C:testextract.
Note: If User Access Control (UAC) is enabled, Citrix advises that you install the .msi files in elevated mode. The .msi files are supported per-machine and require administrator privileges to deploy them.
Install the .msi files for Receiver
Use the following command line parameter:
Note: Double click installation for Receiver using individual .msi is not recommended for 4.4.x and 4.5Install the Components:
When installing the Receiver.exe components, run the .msi files in the following order:
- RIInstaller.msi
- ICAWebWrapper.msi
- GenericUSB.msi
- DesktopViewer.msi
- CitrixHDXMediaStreamForFlash-ClientInstall.msi
- Vd3dClient.msi
- AuthManager.msi
- SSONWrapper.msi
- SelfServicePlugin.msi
- WebHelper.msi
During the execution of each of these msi packages, the following command line parameters need to specified:
REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS=1
The command to execute a msi package is as follows:
msiexec /i <path to the .msi package> REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS=1
For a non-admin user installation, the parameters are as follows:
REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS='

Note: GenericUSB and SSON are not supported for non-admin users, so no need to install GenericUSB.msi and SSONWrapper.msi for non-admin user installation.
Remove the Components:
Citrix Workspace App Silent Install
When removing the components, remove them in the following order:
- SelfServicePlugin.msi
- SSONWrapper.msi
- AuthManager.msi
- Vd3dClient.msi
- CitrixHDXMediaStreamForFlash-ClientInstall.msi
- DesktopViewer.msi
- GenericUSB.msi
- ICAWebWrapper.msi
- RIInstaller.msi
- WebHelper.msi
Each .msi file has an Add/Remove (Control Panel on Windows XP or Windows Server 2003) or Programs and Features (Control Panel on Windows Vista, Windows 7, and Windows Server 2008) entry in the following format:
Citrix Workspace App Msi Windows 10
Name of package | Name displayed in Add/Remove or Programs and Features |
RIInstaller.msi | Citrix Receiver Inside |
ICAWebWrapper.msi | Online Plug-in |
PNAWrapper.msi | Citrix Receiver (PNA) |
SSONWrapper.msi | Citrix Receiver (SSON) |
CitrixHDXMediaStreamForFlash-ClientInstall.msi | Citrix Receiver (HDX Flash Redirection) |
DesktopViewer.msi | Citrix Receiver (DV) |
GenericUSB.msi | Citrix Receiver (USB) |
Vd3d.msi | Citrix Receiver (Aero) |
AuthManager.msi | Citrix Authentication Manager |
CitrixReceiverUpdater-User.msi | Citrix Receiver Updater |
SelfServicePlugin.msi | Citrix Single Sign-On Plug-in |
Note: CitrixReceiverUpdater-user.msi is not included in Citrix Receiver from version 4.3 onwards
